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About Us:
Hickling & Associates has been in business since 1999. We are a facilities management consulting firm that provides consulting to help organizations deliver quality services while minimizing operating costs. Hickling & Associates accomplishes this through completing rapid and accurate assessments; creating new alignment of processes; establishing metrics to measure changes toward a specified goal; and through assisting clients during the implementation process. Our follow-through ensures the attainment of your goals.
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Our primary goal is to assure that you can answer these three questions affirmatively:
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Are you receiving full value for the money spent on the facilities portfolio (i.e. operations and maintenance, utilities, capital renewal and replacement, new construction, deferred maintenance)? |
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Do you have a reliable set of facilities' performance metrics in place; such as, usable space, revenue per net square foot, costs of owning and operating space? |
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Do the facilities metrics respond to the needs of key constituencies (e.g. administration, faculty, researchers, public, students)? |
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