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Our Services:
Hickling & Associates is focused on building long-lasting relationships with our clients. Through our work with you and your organization, we build organization capacity so that your organization can resolve similar issues in the future based on a new set of skills. We begin with an assessment to understand the situation and with that information we are able to recommend a customized process which will lead to increased efficiency and effectiveness. We work with you to understand your goals. We help you achieve them.
   
- Facilities Management Functional Assessments
- Facilities Management Organizational Assessments
- Performance Metrics Development
- O&M Comparative Cost Analysis (Benchmarking)
- Capital/Renovation Project Planning and Delivery Analysis
- Standard Operating Procedures Development
- Capital Renewal Development Strategy
- Process Mapping
- Process Re-Engineering/Re-Design
- CMMS Needs Analysis & Implementation Preparation
- O&M Staffing Analysis
- Employee Climate Surveys
- Customer Satisfaction Survey/Improvement
- Staff Development & Training
- Leadership & Management Development
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